{"id":3299,"date":"2026-02-25T08:52:01","date_gmt":"2026-02-25T08:52:01","guid":{"rendered":"https:\/\/www.astromurali.com\/?page_id=3299"},"modified":"2026-07-25T09:12:10","modified_gmt":"2026-07-25T09:12:10","slug":"astro-murali-refund-policy","status":"publish","type":"page","link":"https:\/\/www.astromurali.com\/ta\/astro-murali-refund-policy","title":{"rendered":"Astro Murali Refund Policy"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-bqs6xf-7ec623c13936295af911bd48621cc583 main_color avia-section-small avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3299'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-a7n8lf-d479cd79cc9ba448c68aeeb22667fa76\">\n#top .hr.hr-invisible.av-a7n8lf-d479cd79cc9ba448c68aeeb22667fa76{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-a7n8lf-d479cd79cc9ba448c68aeeb22667fa76 hr-invisible  avia-builder-el-1  el_before_av_two_third  avia-builder-el-first'><span class='hr-inner'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div  class='flex_column av-9henyr-bf38a1f7e826e2cdd1874567863159ab av_two_third  avia-builder-el-2  el_after_av_hr  el_before_av_one_third  first flex_column_div'     ><section  class='av_textblock_section av-mm1r7eq2-961e693d3d4fed01b13a8a7ba6873f6d'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1 style=\"text-align: center;\">\u20b9 &#8211; Refund Policy<\/h1>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-70c05f-1f4ecd100dad57ca9c3b3cde61b197ac\">\n#top .hr.hr-invisible.av-70c05f-1f4ecd100dad57ca9c3b3cde61b197ac{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-70c05f-1f4ecd100dad57ca9c3b3cde61b197ac hr-invisible  avia-builder-el-4  el_after_av_textblock  el_before_av_textblock'><span class='hr-inner'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-mm1sf2l8-cfb7fb26b1bf51a6055832c9d14a815d'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: left;\"><strong data-start=\"321\" data-end=\"339\">Effective Date<\/strong>: December\u00a0 22, 2024<br data-start=\"355\" data-end=\"358\" \/><strong data-start=\"358\" data-end=\"369\">Website<\/strong>: Astro Murali \u2013 Best KP Astrologer in Chennai<\/p>\n<p style=\"text-align: left;\" data-start=\"417\" data-end=\"695\">Welcome to Astro Murali, your trusted destination for <strong data-start=\"471\" data-end=\"513\">online astrology consultation in Tamil<\/strong>, <strong data-start=\"515\" data-end=\"539\">KP astrology classes<\/strong>, and <strong data-start=\"545\" data-end=\"611\">authentic predictions from the best KP astrologer in Tamilnadu<\/strong>. We value your privacy and are committed to safeguarding your personal information.<\/p>\n<\/div><\/section><\/p><\/div><div  class='flex_column av-5uhvgz-4a8d3b268732d129c68ca619ebcface2 av_one_third  avia-builder-el-6  el_after_av_two_third  avia-builder-el-last  flex_column_div'     ><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='av_section_2'  class='avia-section av-4ckuxf-6365739b127fb9de082fc39bb505f792 main_color avia-section-small avia-no-border-styling  avia-builder-el-8  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3299'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2t2ehf-e82752b58bfa732712361514d9cf4da5\">\n#top .hr.hr-invisible.av-2t2ehf-e82752b58bfa732712361514d9cf4da5{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-2t2ehf-e82752b58bfa732712361514d9cf4da5 hr-invisible  avia-builder-el-9  el_before_av_textblock  avia-builder-el-first'><span class='hr-inner'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-mm1rrbtf-4776266638d577e906240e5c74734d5c'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 data-start=\"433\" data-end=\"451\">1. Introduction<\/h2>\n<p data-start=\"453\" data-end=\"647\">This Refund Policy governs all payments made for astrology consultation services through our website. By booking an appointment or purchasing any service, you agree to the terms mentioned below.<\/p>\n<p data-start=\"649\" data-end=\"726\">Astro Murali provides professional astrology consultation services including:<\/p>\n<ul data-start=\"728\" data-end=\"903\">\n<li data-start=\"728\" data-end=\"750\">\n<p data-start=\"730\" data-end=\"750\"><a href=\"https:\/\/www.astromurali.com\/ta\/full-horoscope-analysis\/\">Horoscope analysis<\/a><\/p>\n<\/li>\n<li data-start=\"751\" data-end=\"790\">\n<p data-start=\"753\" data-end=\"790\">Marriage compatibility consultation<\/p>\n<\/li>\n<li data-start=\"791\" data-end=\"810\">\n<p data-start=\"793\" data-end=\"810\">Career guidance<\/p>\n<\/li>\n<li data-start=\"811\" data-end=\"844\">\n<p data-start=\"813\" data-end=\"844\">Childbirth astrology analysis<\/p>\n<\/li>\n<li data-start=\"845\" data-end=\"874\">\n<p data-start=\"847\" data-end=\"874\">KP astrology consultation<\/p>\n<\/li>\n<li data-start=\"875\" data-end=\"903\">\n<p data-start=\"877\" data-end=\"903\"><a href=\"https:\/\/www.astromurali.com\/ta\/purohitham\/\">Pooja service in Chennai<\/a><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"905\" data-end=\"939\">All services are strictly prepaid.<\/p>\n<hr data-start=\"941\" data-end=\"944\" \/>\n<h2 data-start=\"946\" data-end=\"970\">2. Nature of Services<\/h2>\n<p data-start=\"972\" data-end=\"1007\">All astrology services offered are:<\/p>\n<ul data-start=\"1009\" data-end=\"1182\">\n<li data-start=\"1009\" data-end=\"1074\">\n<p data-start=\"1011\" data-end=\"1074\">Personalized and customized based on individual birth details<\/p>\n<\/li>\n<li data-start=\"1075\" data-end=\"1111\">\n<p data-start=\"1077\" data-end=\"1111\">Time-based consultation services<\/p>\n<\/li>\n<li data-start=\"1112\" data-end=\"1148\">\n<p data-start=\"1114\" data-end=\"1148\">Spiritual and advisory in nature<\/p>\n<\/li>\n<li data-start=\"1149\" data-end=\"1182\">\n<p data-start=\"1151\" data-end=\"1182\">Non-tangible digital services<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1184\" data-end=\"1305\">Since the service is customized and delivered specifically to one individual, it cannot be reversed, returned, or reused.<\/p>\n<hr data-start=\"1307\" data-end=\"1310\" \/>\n<h2 data-start=\"1312\" data-end=\"1334\">3. No Refund Policy<\/h2>\n<p data-start=\"1336\" data-end=\"1449\">We maintain a strict <strong data-start=\"1357\" data-end=\"1377\">No Refund Policy<\/strong> for all completed and initiated services, including but not limited to:<\/p>\n<ul data-start=\"1451\" data-end=\"1609\">\n<li data-start=\"1451\" data-end=\"1485\">\n<p data-start=\"1453\" data-end=\"1485\">Online astrology consultations<\/p>\n<\/li>\n<li data-start=\"1486\" data-end=\"1511\">\n<p data-start=\"1488\" data-end=\"1511\">KP astrology readings<\/p>\n<\/li>\n<li data-start=\"1512\" data-end=\"1533\">\n<p data-start=\"1514\" data-end=\"1533\">Horoscope reports<\/p>\n<\/li>\n<li data-start=\"1534\" data-end=\"1577\">\n<p data-start=\"1536\" data-end=\"1577\">Marriage \/ career \/ childbirth analysis<\/p>\n<\/li>\n<li data-start=\"1578\" data-end=\"1609\">\n<p data-start=\"1580\" data-end=\"1609\">Spiritual guidance sessions<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1611\" data-end=\"1719\">Once payment is successfully processed and appointment confirmation is shared, the amount is non-refundable.<\/p>\n<p data-start=\"1721\" data-end=\"1752\">Refunds will not be issued for:<\/p>\n<ul data-start=\"1754\" data-end=\"1897\">\n<li data-start=\"1754\" data-end=\"1772\">\n<p data-start=\"1756\" data-end=\"1772\">Change of mind<\/p>\n<\/li>\n<li data-start=\"1773\" data-end=\"1801\">\n<p data-start=\"1775\" data-end=\"1801\">Personal dissatisfaction<\/p>\n<\/li>\n<li data-start=\"1802\" data-end=\"1846\">\n<p data-start=\"1804\" data-end=\"1846\">Failure to attend scheduled consultation<\/p>\n<\/li>\n<li data-start=\"1847\" data-end=\"1897\">\n<p data-start=\"1849\" data-end=\"1897\">Incorrect birth details provided by the client<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"1904\" data-end=\"1934\">4. No-Show &amp; Refund Policy<\/h2>\n<p>Once your consultation is scheduled, please ensure that you attend the session at the agreed date and time.<\/p>\n<p>If you fail to attend the scheduled consultation without prior notice (&#8220;no-show&#8221;) and later request a refund, or if a refund is processed upon the insistence of the payment provider or platform, a <strong>flat administrative charge of \u20b9150<\/strong> will be deducted from the refund amount. This deduction covers scheduling, payment processing, communication, and other clerical and administrative work already completed.<\/p>\n<p>This charge applies only to missed appointments where the consultation could not be conducted due to the client&#8217;s absence. If the consultation cannot be conducted due to an issue on our side, no administrative deduction will be applied.<\/p>\n<hr data-start=\"1899\" data-end=\"1902\" \/>\n<h2 data-start=\"1904\" data-end=\"1934\">5. Exceptional Refund Cases<\/h2>\n<p data-start=\"1936\" data-end=\"2001\">Refunds may be considered only under the following circumstances:<\/p>\n<ul data-start=\"2003\" data-end=\"2165\">\n<li data-start=\"2003\" data-end=\"2052\">\n<p data-start=\"2005\" data-end=\"2052\">Duplicate payment made due to technical error<\/p>\n<\/li>\n<li data-start=\"2053\" data-end=\"2099\">\n<p data-start=\"2055\" data-end=\"2099\">Payment deducted but service not scheduled<\/p>\n<\/li>\n<li data-start=\"2100\" data-end=\"2165\">\n<p data-start=\"2102\" data-end=\"2165\">Inability to deliver service due to internal technical issues<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2167\" data-end=\"2181\">In such cases:<\/p>\n<ul data-start=\"2183\" data-end=\"2382\">\n<li data-start=\"2183\" data-end=\"2243\">\n<p data-start=\"2185\" data-end=\"2243\">The customer must contact us within 24 hours of payment.<\/p>\n<\/li>\n<li data-start=\"2244\" data-end=\"2289\">\n<p data-start=\"2246\" data-end=\"2289\">Valid transaction proof must be provided.<\/p>\n<\/li>\n<li data-start=\"2290\" data-end=\"2382\">\n<p data-start=\"2292\" data-end=\"2382\">Approved refunds will be processed within 5\u20137 working days to the original payment method.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2384\" data-end=\"2452\">The final decision regarding refunds rests solely with Astro Murali.<\/p>\n<hr data-start=\"2454\" data-end=\"2457\" \/>\n<h2 data-start=\"2459\" data-end=\"2484\">6. Rescheduling Policy<\/h2>\n<ul data-start=\"2486\" data-end=\"2669\">\n<li data-start=\"2486\" data-end=\"2586\">\n<p data-start=\"2488\" data-end=\"2586\">One-time rescheduling is allowed if informed at least 12 hours before the scheduled appointment.<\/p>\n<\/li>\n<li data-start=\"2587\" data-end=\"2669\">\n<p data-start=\"2589\" data-end=\"2669\">Missed consultations without prior notice will not be rescheduled or refunded.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2671\" data-end=\"2674\" \/>\n<h2 data-start=\"2676\" data-end=\"2712\">7. Chargebacks &amp; Payment Disputes<\/h2>\n<p data-start=\"2714\" data-end=\"2816\">Initiating a chargeback without contacting us first may lead to permanent blocking of future services.<\/p>\n<p data-start=\"2818\" data-end=\"2909\">We request clients to contact us directly to resolve any concerns in a professional manner.<\/p>\n<hr data-start=\"2911\" data-end=\"2914\" \/>\n<h2 data-start=\"2916\" data-end=\"2941\">8. Contact Information<\/h2>\n<p data-start=\"2943\" data-end=\"2981\">For refund-related queries or support:<\/p>\n<p data-start=\"2983\" data-end=\"3095\">Email: consult@astromurali.com<br data-start=\"3013\" data-end=\"3016\" \/>WhatsApp: <a href=\"https:\/\/wa.me\/917904666907\" target=\"_blank\" rel=\"noopener\">+91 7904666907<\/a><br data-start=\"3051\" data-end=\"3054\" \/>Location: Kolathur, Chennai, Tamil Nadu, India<\/p>\n<p data-start=\"3118\" data-end=\"3310\">By booking a consultation with Astro Murali \u2013 Best Astrologer in Chennai, you acknowledge that astrology is a spiritual advisory service and results may vary based on individual circumstances.<\/p>\n<\/div><\/section>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3299'><div class='entry-content-wrapper clearfix'>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3299","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.astromurali.com\/ta\/wp-json\/wp\/v2\/pages\/3299","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.astromurali.com\/ta\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.astromurali.com\/ta\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.astromurali.com\/ta\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.astromurali.com\/ta\/wp-json\/wp\/v2\/comments?post=3299"}],"version-history":[{"count":7,"href":"https:\/\/www.astromurali.com\/ta\/wp-json\/wp\/v2\/pages\/3299\/revisions"}],"predecessor-version":[{"id":4421,"href":"https:\/\/www.astromurali.com\/ta\/wp-json\/wp\/v2\/pages\/3299\/revisions\/4421"}],"wp:attachment":[{"href":"https:\/\/www.astromurali.com\/ta\/wp-json\/wp\/v2\/media?parent=3299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}